FREQUENTLY ASKED QUESTIONS
Ticketing
Is there an age limit to attend EWC?
Everyone is welcome!
Does my child need a ticket?
Children under 3 do not need tickets, while those aged 3 and above do require a ticket for entry. All children under the age of 14 must be accompanied by an adult with a valid ticket.
I am a local looking to buy tickets, when will you release local tickets?
Tickets will be released in waves starting with Weekly All Access Passes. More ticket types will be released soon, stay tuned to our channels.
Can I resell my ticket?
Official resale platform on Webook will be available at a later date (coming soon).
What if tickets are sold out?
Keep an eye on Webook, as it is updated regularly with information on ticket availability if any become available closer to the event date.
What access does my ticket give me?
Access will be clearly stated in each ticket description upon purchase. Please note that some activity venues might require an additional ticket.
Weekly All Access Pass gives you:
- Full week's access to the event
- Fast Track entry to all Esports stages that run from Thur-Sun
- Access to festival area
- Goodie bag available in limited quantities, included in this ticket while stock lasts
I just want to buy access to watch one esports tournament, which ticket do I need?
Single tournament passes will be released at a later date, stay tuned to our channels.
Can I freely move between the Esports stages and Festival area?
Check the access on your ticket type. If access to festival area is included, then you are free to move between both areas.
I'm travelling into Riyadh for the first time, do I require a visa to enter the country?
To travel to Saudi Arabia, GCC nationals can enter visa-free, while visitors from other countries should apply for a Saudi visa. Please see more information and apply for the visa on https://saudivisa.com/
Where can I contact Webook customer support?
For assistance on tickets, please visit Webook Support.
General
How is the venue organized?
The Esports World Cup is split into two main areas: the Esports stages and the Festival area. These areas are linked by various interactive activations and experiences, making it easy for visitors to explore and enjoy everything the event has to offer.
What should I do if I am in need to special assistance or medical care?
Please contact staff or ushers upon arrival for assistance with special accessibility needs. Medical staff will also be patrolling during the event.
What are the parking / drop-off options at the venue?
Parking is available at the EWC main entrance on the southeast side of Boulevard City. There are 2,000 parking bays and a valet service on-site
Are there food and beverage options?
Yes, there will be various food outlets throughout the EWC Festival and Venues and throughout Boulevard City. Our food stands offer proper meals, snacks, sweet treats, and refreshing drinks.
Activities
What are the opening hours of the EWC Festival?
The festival and most venues open daily at 6 PM and close at 2 AM. More specific opening hours will be updated closer to the event date.
What will visitors find in the Festival area?
The 50,000 sqm of gaming festival area will be filled with immersive activities from over 35 games. From family-friendly events to specialized attractions, there's something for everyone.
When and where is the opening ceremony?
Details about the opening ceremony will be revealed soon.
Tournaments
What is the tournament schedule?
We're still working on the weekly schedule and more details will be released soon, stay tuned to our channels!